Frequently asked questions
Answers to commonly asked questions
Yes, to change the wallet name, simply open the wallet, click on the pencil icon next to the wallet name, edit the name, and save it by clicking the check icon again.
Go to the website you want to connect to, open your TotalSig app, switch to Web3 tab and there select a wallet you want to use. Click Next. On the next screen review the connection details and everything is fine click Connect. This is it, the connection is estabelished.
Simply click on the button create wallet and select number of participants and minimum number of requried signatures. For example 3 participants and 2 cosigners (2-of-3 wallet) or 4 participants and 5 cosigners (4-of-5 wallet). Then click initiate, share ID from the screen with other participants and wait until they have all joined with their Totalsig accounts.
Create a wallet in TotalSig app, and you will be agiven a public address. You can see and copy you wallet address by clicking on a newly created wallet.
Create a wallet in TotalSig app, and you will be agiven a public address. You can see and copy you wallet address by clicking on a newly created wallet.
Different networks and payment methods are available, though your options will depend on your region. You can also request funds from a friend by sending them a payment request, showing your QR code in person, or by sharing one of your wallet's addresses.
Submit your feedback report to support@totalsig.com, or submit a form on our website.
Backup your Secret Recovery Phrase! Store your Secret Recovery Phrase in a safe place. We recommend to write it down on paper and store in secure location. Do not share it with anyone! Your secret phrase is the only way to recover access to your account and your funds.
Note! If you lose your Secret Recovery Phrase, we can not help you recover your wallet. Never give you Secret Recovery Phrase to anyone or any site, unless you want them to have full control over your funds.
Click or tap the "Send" button on your wallet page. To access your wallet page, you can navigate from the main screen by clicking on the wallet information.
Simply click on the notification, review the transaction and if you agree with it click Sign. The transaction is approved when a minimum number of co-signers have signed it. For example, in 2-of-3 wallet, the transaction is signed when 2 participants have signed it.
In a multisignature wallet, multiple private keys are required to authorize transactions. This means that even if one of the private keys is compromised, an attacker cannot access the funds without the other required keys. It's like having multiple locks on a door, making it harder to break in.Multisignature wallets are a powerful tool for bolstering the security and reliability of cryptocurrency transactions, particularly when funds are held by multiple stakeholders or require consensus for movement.
There's no limit to creating wallets on TotalSig, users can create shared wallets with multiple different users across multiple blockchains.
If you plan to make a transaction, notify the other participants of the wallet and ensure their availability. Initiate the transaction and wait until the required number of participants have approved it. For example, in a 2-of-3 wallet, you will need a total of 2 signatures. Your signature is obtained automatically when you initiate the transaction, so one more signature is required.
To create Binance Smart Chain multisig wallet:1. Open TotalSig and click 'Add multisig wallet' button.2. Choose Ethereum network, number of participants and number of required confirmations, for example 2-of-3 (any 2 signatures from 3 participants are required to approve the transaction) and click Create button.3. Copy session ID, share it with other wallet participants and wait them to join the wallet.4. Wait few more seconds for wallet to be created, and voila! your multisig wallet has been created!
USDT exists on multiple networks, for example:1. Ethereum, as ERC20 token2. Tron, as TRC20 token3. Polygon, as ERC20 tokenTo create USDT multisig wallet:1. Open TotalSig and click 'Add multisig wallet' button.2. Choose a network you want your USDT on, number of participants and number of required confirmations, for example 2-of-3 (any 2 signatures from 3 participants are required to approve the transaction) and click Create button.3. Copy session ID, share it with other wallet participants and wait them to join the wallet.4. Wait few more seconds for wallet to be created, and voila! your multisig wallet has been created!
Creating a multisig wallet involves setting up a wallet that requires multiple private keys to authorize transactions. This adds an extra layer of security and control since no single individual has complete access to the funds. To create multisig wallet: 1. Open TotalSig and click 'Add multisig wallet' button.2. Choose network, number of participants and number of required confirmations, for example 2-of-3 (any 2 signatures from 3 participants are required to approve the transaction) and click Create button.3. Copy session ID, share it with other wallet participants and wait them to join the wallet.4. Wait few more seconds for wallet to be created, and voila! your multisig wallet has been created!
Go to Download section on TotalSig website and select your browser version. You will be redirected to Chrome Web Store. Click Add to Chrome to install. Find TotalSig Wallet in the extension list, click the Pin icon on the right, to pin the extension to the browser toolbar so that it’s convenient to access.
Go to Download section on TotalSig website and select your browser version. You will be redirected to Add-Ons Mozilla. Click Add to Firefox to install, and confirm the popup. Find TotalSig Wallet in the extension list, click the Pin icon on the right, to pin the extension to the browser toolbar so that it’s convenient to access.
You can only join multsig wallet at the moment it is created. To join the multisig wallet you will need the Session ID. Once you have Session ID:1. Open TotalSig and click 'Join multisig wallet' button.2. Paste Session ID and click proceed.3. Review wallet details and if everything is fine, click join.4. Keep your wallet online until all other participants join and the wallet is created.
Change Access Credentials: If there has been a security breach or you suspect compromised access, change the passwords and login credentials for the wallet accounts of all participants. Make sure strong, unique passwords are used.
Review Participants: Review the list of participants who have access to the multisig wallet. If there are participants who no longer need access, remove them to reduce potential risks.
Review Transactions: Review recent and past transactions to ensure there are no unauthorized or suspicious activities. Investigate any unusual transactions and take appropriate action. Monitor Wallet Activity: Keep a close eye on the activity within the multisig wallet. Regularly monitor incoming and outgoing transactions to detect any anomalies.
Go to your wallet and find your public address. Share this address with the sender.The funds will appear in your wallet after the transaction is confirmed on the blockchain.
Go to your wallet and find your public address. Share this address with the sender.The funds will appear in your wallet after the transaction is confirmed on the blockchain.
Distribute Public Keys Securely:
Ensure that the public keys of participants are exchanged through secure channels.
Use Strong Passwords:
Set strong and unique passwords for EACH participant's wallet account.
Secure Secret Phrase:
Never share private keys with anyone, and keep them away from online storage or communication.
Regularly Update Software:
Keep TotalSig software up to date.
Regularly Monitor Transactions:
Keep an eye on the transactions associated with the multisig wallet. Promptly investigate and address any suspicious or unauthorized activities.
Backup Recovery Information:
Keep a record of wallet recovery information (secret phrase), in a secure offline location.
Stay Informed:
Keep up-to-date with the latest security practices and potential threats in the cryptocurrency space to adapt your security measures accordingly, subscribe to our news or read our blog to stay up-to-date.
Open your wallet and click on the Send button, fill the transaction details and click continue. If it is a multisig wallet, wait until other participants have signed the transaction.
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